Add items to your cart and checkout. You’ll receive a confirmation email after successful payment.

If your order hasn't shipped, we may help. Please contact us via our Contact Page.

We’re currently an online-only store — this allows us to keep prices fair and pass the savings on to you.

If we open a physical location in the future, you’ll be the first to know! Keep an eye on our website, socials, or sign up to our newsletter for any updates.

We aim to get your order dispatched from our local warehouse within 1–2 business days. Delivery in Australia typically takes 3–7 business days. Public holidays and peak sales period may affect delivery time

Currently, we only ship within Australia. Please reach out if you're located overseas and would like to enquire.

Any information you provide is strictly handled in accordance with our Privacy Policy.

We never sell or share your data with third parties without your consent. You can review how we collect, use, and store your data by visiting our Privacy Policy page.

Simply head to our Contact Page and submit your order number along with the reason for return. Our team will guide you through the next steps.

If the item is faulty or incorrect, we’ll cover the return shipping cost. For change-of-mind returns, customers are responsible for return shipping unless otherwise stated.

1. Navigate to the store's login page.

2. Enter the email address associated with your customer account.

3. Enter the one-time six-digit verification code that's sent to your email address.

4. Log in

We only accept returns for products that are unused, unopened, and in original condition unless the product arrived damaged or faulty. This helps ensure quality and hygiene for all customers.

We're so sorry! Please contact us within 7 days of receiving your order with photos of the damage. We’ll get in touch to arrange a replacement or refund.

We get it — it happens! If you placed your order recently and forgot to apply your discount code, please contact us as soon as possible with your order number.

While we can't always apply discounts retroactively, we’ll do our best to help if your order hasn’t been processed yet.

As soon as your order ships, you’ll receive a confirmation email with a tracking link. Just click that link to see your delivery progress in real time.

If you haven’t received the email or the tracking link isn’t working, please reach out to us via our Contact Page and we’ll be happy to help.

First, double-check your spam or junk folder — sometimes the email can land there. If you still can't find it, it's possible there was a typo in your email address at checkout.

Please contact us via our Contact Page with your full name and order details (if available), and we’ll locate your order and resend the confirmation.

We’d love to hear from you! You can share feedback by using our Contact Form. Simply select the “Feedback” option and let us know your thoughts.

Your feedback helps us improve and offer a better experience for our customers

We accept returns within 30 days of the item being delivered. Item must be unused and in original packaging. See our full policy Refund Policy.

Results can vary depending on the individual and how consistently the product is used. Most customers notice improvements within 7–14 days. Full results usually show within 3–4 weeks.

Use as directed and feel free to contact our team for guidance if needed.

Use the Contact page. We reply within 24-48 hours (Monday–Friday during business hours).